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Heirloom designs that never need see a landfill!

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Returns & Exchanges

We offer free returns to customers living within the UK

We ask that all items be returned to us within 30 days of your order being delivered, in perfect saleable condition with tags attached. Please ensure you obtain proof of postage for your return package.

All items must be returned new, unused and in original packaging (excluding gift packaged items). 

If the item was a gift, we’ll issue a gift card to the email address of your choosing for the value paid.

Returns that do not meet our policy will not be accepted and will be sent back to the customer.

Once your return has been received refunds  processed & issued within 10-14 working days.

Please note delivery fees are non-refundable.

Common Questions

Can I return my order?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

How do I return my order?

To take care of our planet, we don’t include any printed returns labels or paperwork with our orders. To place a return please use the contact form below and we'll talk you through the process.

What if my items are damaged or incorrect?

If your items are received in less than perfect order please contact us using our contact form below with your order number and a photo of the damage to your order or incorrect item.

Are there items which cannot be returned?

We can not accept returns or exchanges for personalised items unless there is a manufacturing fault.

Do you offer international returns?

Please contact us using our contact form below and wee'd be happy to help.


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