FAQ's & Delivery
What are UK Shipping times?
All UK orders are fulfilled in 2 business days. Our estimated shipping times after dispatch are: 2-3 days with Royal Mail signed for.
Bluebrontide ship for FREE if you spend over £100 here in the UK.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals by signing up to our beautiful and infrequent newsletter (sign-up form top of home page) or follow us on Instagram @bluebrontide
Fulfilment for Pre-order items?
We aim to have all orders fulfilled in 48hrs but if you have ordered a pre-order item please check delivery time frames on the pre-orders item page, Pre-order items can take anywhere up to 6 weeks to be delivered and any items ordered at the same time as a pre-order item will all be shipped together. If theirs any confusion please do not hesitate to get in contact at - firstname.lastname@example.org we are happy to help!
How long will it take to get my order?
It depends on where you are. Orders processed here will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at email@example.com and we’ll take you through the process.
How do you pack the orders?
Not only are Bluebrontide's products Eco-friendly but we try to pack green too! From the recycled paper made from post consumer waste your order will be printed on, the 100% recycled box your item will be sent in to the solvent free recycled paper tape!
Received an 'Eco Box' sticker on, you lucky thing, well we love to reduce, reuse and recycle so this box has been reused, (don't worry every things all nice and new inside the box) we like to call these ECO-boxes!
Can you customise products?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.